Khalid Rehman, Petra Poulova, Fakhra Yasmin, Syed Arslan Haider, Samrena Jabeen
Nowadays, knowledge management has become an inspiring catch-all in the eyes of researchers as it is a source of competitive advantage. Despite growing concern for organizational learning, less attention has been given to knowledge management. Therefore, this study sheds light on various dimensions of knowledge management that may help management get organizational learning benefits. The stratified simple random sampling technique was used to collect data from 255 faculty members of public and private universities of Pakistan. Due to the COVID-19 pandemic, the data were collected online. The data were analyzed through SmartPLS software v.3.0. The results revealed that knowledge acquisition, knowledge documentation, knowledge creation, and knowledge application positively influence organizational learning, whereas knowledge transfer has a non-significant effect on organizational learning. It is evident from this study that managers should focus more on knowledge management by valuing employee opinions and well-being. They should value their contribution, help employees when needed, and find more ways to enhance their learning attitude.