Revista de investigación de negocios internacionales

1544-0230

Abstracto

The Impact of Total Quality Management Practices on Customer Satisfactionand Retention Goals

Amanda Joseph

Client centre: With TQM, all that comes down to consumer loyalty. In case clients are cheerful, your enhancements worked. In case they're disappointed, it's an ideal opportunity to reconsider your procedure. Complete worker association: Each representative is engaged with running after the shared objective of persistent improvement

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